Terms and Conditions
TERMS AND CONDITIONS
1. Detailed description of goods and/or services
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by way email using your order number and will be delivered via courier .
3. Export restriction (Optional)
The offering on this website is available to South African clients only.
4. Return and Refunds policy
The provision of goods and services by Next Level Studio is subject to availability. In cases of unavailability, Next Level Studio will refund the client
in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.
Next level Studio shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the On Trend Marketing bank account, the
details of which will be provided on request.
7. Card acquiring and security
Card transactions will be acquired for On Trend Marketing via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by On Trend Marketing separately from card details which are entered by the client on DPO PayGate’s secure site.
For more detail on DPO PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
On Trend Marketing takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and On Trend Marketing chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
On Trend Marketing may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by On Trend Marketing Pty Ltd based in South Africa trading as
Next level Studio and with registration number 2014/161813/07 and Burke Williams.
14. Your Company contact details
Company Physical Address: 20 Malibongwe Drive, Robindale, Randburg
Email: firstname.lastname@example.org / email@example.com
Telephone: 011 7040301